Privacy Policy

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Pro Alert Commitment to Privacy

Welcome to Pro Alert, your premier choice for CRM and ERP solutions in the services industry. At Pro Alert, safeguarding your business and personal information is at the heart of what we do. We're committed to transparency in the handling of your data and your privacy rights. Should you have any inquiries or concerns, reach out to us at prosupport@prorfp.com.

What Information We Collect and Why

• Directly Provided Information: When you engage with Pro Alert, you supply us with personal details such as names, contact numbers, and email addresses. This information enables us to deliver the services you've signed up for and to personalize your experience.
• Automatically Collected Data: We gather certain data automatically, including IP addresses and device specifics, to ensure the smooth operation of our services, bolster security, and refine our offerings based on usage analytics.
• App Usage Data: For our app users, we track geolocation, device specifics, and app interactions to enhance functionality and service delivery.
• Information from Third Parties: Occasionally, we might enhance our database with information from external sources to better tailor our services and communications.

Use of Your Information

Your data underpins our service delivery. It's used for account setup, user support, service enhancement, and where you've agreed, for marketing communications. We process your data with your consent, as part of our contractual obligations, or when it aligns with our legitimate business interests.

Sharing Your Data

We only share your information with partners and third parties when it's essential for service provision, by law, for security, or with your explicit consent. Our partners include payment processors, marketing platforms, and technology service providers.

Cookies and Tracking

To optimize your Pro Alert experience, we use cookies and similar technologies for analytics, performance monitoring, and personalized advertising.

Data Retention

We retain your information as long as necessary to serve you and comply with our legal obligations. Should you decide to terminate your account, we will remove your data from our active systems.

Protecting Your Information

At Pro Alert, we implement robust technical and organizational measures to secure your data against unauthorized access, alteration, and misuse.

Minor's Privacy

Pro Alert does not knowingly collect or solicit data from individuals under the age of 18. If we discover such collection, we will delete it promptly.

Your Privacy Rights

You have the right to access, modify, or delete your data with us at any time. Should you wish to exercise these rights, simply access your account settings or contact us directly.

Updates to This Policy

We may update this policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. We recommend reviewing it periodically.

Contact Us

For any questions or concerns about this policy or your data, contact us at prosupport@prorfp.com or via mail at:

Pro RFP 5628 N 160th Ave Omaha, NE 68116 United States

Your Data, Our Priority

At Pro Alert, powered by Pro RFP, we're dedicated to not just meeting but exceeding industry standards for privacy and data protection. Trust us to be your partner in powering your service business forward, securely and efficiently.